Política de reembolso

Return & Refund Policy

Due to the nature of the food products we sell, all sales are final. For food safety and quality assurance reasons, we do not accept returns or exchanges on any products.

However, we are committed to providing excellent customer service and will gladly review refund or replacement requests in the following situations:

The product arrived damaged, spoiled, leaking, opened, or otherwise unsuitable for consumption.

You received the wrong item.

Your order is missing one or more items.

Your order was lost in transit and confirmed as such by the shipping carrier.

Any other issue determined by our customer support team to be the result of an error on our part.

How to Request a Refund or Replacement

To request a refund or replacement, please contact us within 48 hours of the delivery date at support@tiendaelrincondelsabor.com.

Please include:

Your order number.

A description of the issue.

Clear photos of the product(s), packaging, and shipping label.

Any additional information that may help us investigate your claim.

Resolution

Each request is reviewed individually. If approved, we may, at our sole discretion:

Issue a full or partial refund to your original payment method.

Send a replacement item at no additional cost.

Offer store credit when appropriate.

Requests submitted after 48 hours of delivery may not be eligible for a refund or replacement.

We reserve the right to deny claims that do not meet the requirements outlined in this policy or where evidence is insufficient.

Thank you for supporting our business. We appreciate your trust and will always do our best to ensure you receive quality products and excellent service.