Información de contacto

We value our customers and strive to provide the best service possible. Please review our contact guidelines below:

Contact Methods

• 📧 Email: support@tiendaelrincondelsabor.com
• 📱 WhatsApp: Message us at +1 (408) 391-4193
• We currently provide support by email and WhatsApp only.

Response Time

• We aim to respond to all inquiries within 24–48 business hours.
• Messages sent on weekends or holidays will be reviewed the following business day.

Order Inquiries

• For questions about your order, please include your order number in your message.
• Claims regarding damaged, spoiled, or incorrect items must be submitted within 48 hours of delivery (see our Refund Policy).

Business Hours

• Our customer service team is available Monday – Friday, 9 AM – 5 PM (PST).
• We are closed on weekends and major U.S. holidays.

General Notes

• Please allow up to 2 business days for a reply before sending a follow-up message.
• Harassing, abusive, or offensive language will not be tolerated and may result in refusal of service.